KVH Industries and Thrane &Thrane Sign Global Distribution Agreement for mini-VSAT Broadband (PR Newswire via Yahoo! Finance)
VSAT Broadband airtime as its maritime VSAT solution
"*"KVH Industries and Thrane &Thrane Sign Global Distribution Agreement for mini-VSAT Broadband (PR Newswire via Yahoo! Finance)
Critical Upgrades for HNS Terminals
Critical Upgrades for HNS Terminals Please be advised that Hughes Network Systems recently released two important updates for the HNS 9250 and 9201 BGAN terminals. The issue with the HNS 9201 terminal upgrade has been fixed with Software Version 3.6.2.8. These
updates are in response to Inmarsat's I-4 F3 satellite repositioning.
Downloading and installing these updates is
critical to ensuring that terminals function correctly with the new I-4
F3 satellite. HNS 9250 HNS 9201 More information can be found in the service bulletins included with the downloads. |
Inmarsat Update
Dear Customer,
Please be advised that as part of
its satellite repositioning programme Inmarsat plans to restore all broadband
services on the Inmarsat-4 (I-4) F2 satellite from 16:00 UTC on Friday, 6
February.
This is a change to the previously
published schedule for users of the following services affected by the current
outage on the I-4 F2:
·
BGAN - in
·
FleetBroadband – in a narrow strip of
the east
·
SwiftBroadband – in a narrow strip of
the east
Users in the above outage areas will
have service restored at the same time as BGAN, FleetBroadband and
SwiftBroadband traffic in the Indian Ocean Region (IOR) is transferred from the
I-4 F1 to I-4 F2 satellite, currently scheduled to begin at 16:00 UTC on 6
February.
In a further change to the schedule,
Inmarsat satellite phone services (SPS), including IsatPhone, LandPhone and
FleetPhone, will transfer from the I-4 F1 to the I-4 F2 satellite at the
earlier time of 08:00 UTC on 6 February.
Distribution partners and service
providers are requested to update their websites and other repositioning
documentation, and where possible to contact end-users likely to be affected by
these activities.
You are reminded that the second and
final outage, in parts of Asia-Pacific, caused by the repositioning of the I-4
F1 satellite to 143.5 degrees East, will also begin on 6 February, starting with
SPS from 08:00 UTC and broadband services from 16:00 UTC.
Many
thanks
Kind
regards
FCC Approves Transfer Application (CNW Group via Yahoo! Finance)
Stratos Global Corporation today announced that the US Federal Communications Commission has issued its order approving the transfer of Stratos' FCC licenses from an irrevocable trust, in which CIP Canada Investment, Inc. deposited Stratos' shares, to Inmarsat, plc.
"*"FCC Approves Transfer Application (CNW Group via Yahoo! Finance)
JRC Fleet Broadband Terminal Update
I would like to advise all partners that JRC has strongly recommended that Fleet Broadband JUE-250 mobile terminals requiring full global coverage should be updated to the new satellite map after the I-4 F2 satellite re-enters service at 25 degrees East on 6 February 2009.
Note: This bulletin supersedes the recent announcement of JRC FleetBroadband terminal software version 01.06, which has been recalled. The current approved terminal software version now reverts to 01.04.
Why is the update required? Inmarsat is repositioning the I-4 F2 and F1 satellites to optimise the network in readiness for the introduction of global FleetBroadband coverage. This repositioning process commenced on 7 January and is due to end on 24 February 2009.
Without the map update the JUE-250 will have access to Inmarsat's new I-4 Americas satellite at 98 degrees West, but NOT to the repositioned I-4 F2 and I-4 F1 satellites in their new locations at 25 degrees East and 143.5 degrees East respectively. This is due to incompatibility of satellite map management (location, frequencies and coverage area).
Therefore JRC strongly recommends that after (and only after) 6 February users and service providers install the JUE-250 Satellite Map Update Tool to enable them to update their terminal with the new satellite map.
When is the update required?
From 6 February 2009, the date the I-4 F2 satellite re-enters commercial service at 25 degrees East. At this point, from 16:00 UTC on 6 February, FleetBroadband traffic in the Indian Ocean Region will transfer from the I-4 F1 to I-4 F2 satellite.
Users in the Indian Ocean Region
For FleetBroadband terminals currently using the I-4 F1 in the Indian Ocean Region (IOR), the satellite map must be updated after 16:00 UTC on 6 February 2009, after the transfer of traffic has been completed. If the satellite map is updated before this time, user terminals will be unable to communicate in the IOR satellite area.
Users in the Asia-Pacific Region
FleetBroadband users are reminded that the second planned I-4 service outage begins in parts of the Asia-Pacific region from 16:00 UTC on 6 February, while the I-4 F1 moves to 143.5 degrees East. This is currently scheduled to last for 19 days, ending at 18:00 UTC on 24 February.
If a JUE-250 terminal's satellite map is updated before 6 February 2009, it will be unable to communicate with the I-4 F1 in Inmarsat's new Asia-Pacific coverage region after 24 February 2009. In this case, the satellite map must be re-installed after 6 February 2009.
Obtaining the update tool
The JRC FB250 terminal JUE-250 Satellite Map Update Tool is downloadable from the Inmarsat support website at:
For any queries, users are advised to approach their Inmarsat service provider for update support. It should be noted that if the JUE-250 Satellite Map Update Tool is downloaded over the air, it will add cost to users' airtime bills. The file size is around 1.5MB.
Customer queries relating to the terminal or tool should be addressed to the JRC contacts below.
JRC Europe:
Tel: +31 20 658 0750
Fax: +31 20 658 0755
Email:
JRC America:
Tel: +1 206 654 5644
Fax: +1 206 654 7030
Email:
marineservice@jrcamerica.com
Inmarsat - Scheduled Outage Notification
SCHEDULED OUTAGE NOTIFICATION- Service Operational
Dear Distribution Partner,
Please be advised that as part of its satellite repositioning programme Inmarsat plans to restore all broadband services on the Inmarsat-4 (I-4) F2 satellite from 16:00 UTC on Friday, 6 February.
This is a change to the previously published schedule for users of the following services affected by the current outage on the I-4 F2:
* BGAN - in Iceland, Ireland and parts of West Africa, the UK and Greenland
* FleetBroadband - in a narrow strip of the east Atlantic Ocean
* SwiftBroadband - in a narrow strip of the east Atlantic Ocean
Users in the above outage areas will have service restored at the same time as BGAN, FleetBroadband and SwiftBroadband traffic in the Indian Ocean Region (IOR) is transferred from the I-4 F1 to I-4 F2 satellite, currently scheduled to begin at 16:00 UTC on 6 February.
In a further change to the schedule, Inmarsat satellite phone services (SPS), including IsatPhone, LandPhone and FleetPhone, will transfer from the I-4 F1 to the I-4 F2 satellite at the earlier time of 08:00 UTC on 6 February.
Distribution partners and service providers are requested to update their websites and other repositioning documentation, and where possible to contact end-users likely to be affected by these activities.
You are reminded that the second and final outage, in parts of Asia-Pacific, caused by the repositioning of the I-4 F1 satellite to 143.5 degrees East, will also begin on 6 February, starting with SPS from 08:00 UTC and broadband services from 16:00 UTC.
More information about the repositioning, including coverage maps and new versions of LaunchPad, can be found on the Inmarsat website under Support.
ICO Approved for Ancillary Terrestrial Component Use By FCC
ICO Global Communications (Holdings) Limited (NASDAQ: ICOG) today announced that the Federal Communications Commission (FCC) has approved the application of its subsidiary, New ICO Satellite Services G.P., to utilize an ancillary terrestrial component (ATC) in conjunction with its mobile satellite services (MSS).
ATC authority will allow ICO to use its 20 megahertz of 2 GHz spectrum for two-way terrestrial communications to enhance coverage and capacity of its MSS system by integrating terrestrial base stations into its network. In granting the ATC authority, the FCC also approved ICO's requests to use the spectrum in a more efficient manner, consistent with rules of operation for comparable terrestrial spectrum.
ICO is currently conducting trials of MSS/ATC services in the Las Vegas, Nevada and Raleigh-Durham, North Carolina markets, including a mobile interactive media service known as ICO mim(TM). ICO mim is one of many advanced services that ICO will be able to deploy using its MSS/ATC system. ICO is engaged in development efforts that will permit the MSS/ATC system, over time, to offer a range of nationwide, interactive, broadband-enabled services.
"ATC approval is yet another major milestone achieved by ICO, and we thank the FCC for their continued efforts in support of a new generation of mobile satellite services," commented Tim Bryan, chief executive officer for ICO. "With operating rules that are now aligned with all of the major wireless service spectrum bands, ICO is well-positioned to leverage the economies of scale for equipment and technology deployment to provide the seamless, nationwide service experience that only mobile satellites can deliver."
Use of the ATC authority is subject to ICO's compliance with FCC regulations and conditions of the order, a copy of which may be found on the FCC's website at: http://hraunfoss.fcc.gov/edocs_public/attachmatch/DA-09-38A1.doc and on the About Us page of www.ICO.com.
About ICO
ICO Global Communications (Holdings) Limited is a satellite communications company developing an advanced next-generation hybrid media system, combining both satellite and terrestrial communications capabilities. ICO's satellites are capable of supporting wireless voice, data, and/or Internet services on mobile and portable devices. In North America, through its subsidiary ICO North America, Inc., ICO is deploying a mobile interactive media service known as ICO mim(TM). ICO mim will combine ICO's unique interactive satellite capability with nationwide coverage to deliver a new level of navigation, enhanced roadside assistance and the ultimate mobile video experience, including 10-15 live channels of premium television content. ICO is based in Reston, Virginia. For more information, visit www.ico.com.
**Urgent Notification** HNS 9250 and 9201 Terminals - DO NOT UPGRADE
**URGENT NOTIFICATION** DO
NOT
Install HNS 9250 and HNS 9201 BGAN Terminal Upgrades Stratos has just learned
that there is a critical error in the recently released HNS 9250 and 9201
upgrade software. It is important that you DO NOT
install these upgrades, as they will prevent you from being able to access the
I-4 satellites.
Stratos will pass on updated information
on these terminals as it becomes available from Inmarsat and Hughes and will
also notify customers when the proper software upgrades have been tested and
released.
Our apologies for any issues or confusion
this may have caused. Should you acquire assistance, please contact your Stratos
sales representative or Customer Support as follows:
|
T+T 700 Software Release V3.00,case#290021
Dear BGAN Customers,
- Thrane
& Thrane EXPLORER® 700
Software Version
3.00
We are pleased to
inform you that The Thrane & Thrane EXPLORER® 700
Software Version 3.00
is released and available for download from the Inmarsat website at
http://www.inmarsat.com/support/BGAN
Information
on this release can
be found in the attached Technical Notification document that is included in the
download. This release will be available for download within one week through
the BGAN Update feature.
Inmarsat
Terminal Upgrade HNS 9250 and 9201
Critical
Upgrades for HNS Terminals Hughes
Network Systems recently released two important updates for the HNS 9250 and
9201 BGAN terminals. These
updates are in response to Inmarsat's I-4 F3 satellite repositioning.
Downloading and installing these updates is
critical to ensuring that your terminals continue to function correctly.
HNS 9250 HNS 9201 More information can be found in the service bulletins included with the downloads. |
JRC JUE250 Update
I would like to advise all partners that JRC has recommended that their
FleetBroadband JUE250 mobile terminals requiring full global coverage should be
upgraded to version 01.06 before the initial deployment of the I-4 EMEA (Europe,
Middle East and
Why is the
upgrade required?
Inmarsat is repositioning two
satellites in the Inmarsat-4 (I-4) satellite constellation to optimise the
network in readiness for the introduction of global broadband coverage. This
repositioning process takes place from 7 January to 24 February
2009.
The previous JUE-250 software
version (1.04) will enable the terminal to access the new I-4 Americas satellite
at 98 degrees West, but not to access the repositioned I-4 EMEA (formerly I-4
F2) and I-4 Asia-Pacific (formerly I-4 F1) satellites, in their new locations at
25 degrees East and 143.5 degrees East respectively. This is due to
incompatibility of satellite map management (location, frequencies and coverage
area).
Therefore JRC strongly recommends
users and service providers to download the software for upgrading to version
01.06 to access the full global FleetBroadband
service.
When is the
upgrade required?
Before 2 February 2009 – the date
the I-4 F2 (I-4 EMEA) satellite arrives at 25 degrees East and begins operating
in the outage area in the
Full coverage across the new I-4
EMEA satellite region begins on 6 February, when FleetBroadband traffic in the
Indian Ocean Region is transferred from the I-4 F3 satellite to I-4 EMEA and the
second planned I-4 service outage in parts of the Asia-Pacific region
starts.
Changes from JRC
FleetBroadband software version 01.04 to 01.06
In addition to support for the
repositioned I-4 constellation, the following features will also be
provided:
* Correction of satellite map
management (location, frequencies and coverage area) for satellite
repositioning
* User-selectable enable or disable
DHCP and configurable IP address
* Support for the USIM PIN
function
* Improved communications stability
in case of blockage by shadowing, and
* Reduced echo on voice phone
calls
Further details will be provided in
release note documentation distributed with the
software.
Obtaining the
software
The JRC FB250 terminal JUE-250 new
software version 01.06 will be downloadable from the Inmarsat support Website
from mid-January.
Before this time, users are advised
to approach their Inmarsat service provider for upgrade
support.
The new terminal
software can also be downloaded using the LaunchPad update feature. However, it
should be noted that if the software is downloaded over the air, it will add
cost to users' airtime bills. The file size will be about
5MB.
In addition, CDs containing the new
software will be available on request after mid-January
at:
JRC
Europe
Tel: +31 20 658
0750
Fax: +31 20 658
0755
Email: service@jrceurope.com
JRC
America
Tel: +1 206 654
5644
Fax: +1 206 654
7030
Email:
marineservice@jrcamerica.com
Customer queries
relating to the terminal or software should be addressed to the JRC contacts
above.
Customer
Care I-4 F2: 7 January - 2 February 2009 . o BGAN - in Iceland, Ireland and parts of West Africa, the UK and Greenland
. o FleetBroadband - in a narrow strip of the east Atlantic Ocean. o SwiftBroadband - in a narrow strip of the east Atlantic Ocean. I-4 F1: 6 - 24 February 2009 . Service outage in parts of Asia-Pacific for: . o BGAN . o FleetBroadband . o SwiftBroadband, and . o IsatPhone, LandPhone, and FleetPhone. . Full global coverage will be introduced at the end of the repositioning
process, on 24 February 2009.. Vizada Service Providers will need to remind customers using BGAN, IsatPhone
and LandPhone services to point antennas to the new satellite location after
repositioning of each satellite has been completed. Older BGAN terminals may
also need an upgrade. FleetBroadband and SwiftBroadband terminals should
re-point automatically to the satellite in its new location. However, some
FleetBroadband terminals may require user intervention or software upgrades.
Users of BGAN LaunchPad should ensure they have installed the most up-to-date
version. . For more information about the repositioning, including coverage areas and
new versions of BGAN LaunchPad, go to www.inmarsat.com/coverage. For copies of
the new coverage maps for the aeronautical and maritime services, please see the
attached jpg files.. RBGAN Service Came to a Close. Inmarsat’s R-BGAN service came to a close on 31 December 2008.
Vizada
Europe
E-mail: customercare.europe@vizadacom
Tel:
+33 5 61 28 89 99
Fax: +33 5 61 28 89 98
United States
Tel:
+1 301 838 7700 (worldwide)
1 800 685 7898 (U.S.toll
free)
Fax: +1 301 838 7701
E-mail: customercare.us@vizada.com
33#
(For Technical assistance from your Inmarsat terminal)
Web site: www.vizada.com/
