August 2009

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 New Delta Wave User Forum

Posted in Delta Wave News (RSS)

Delta Wave Customers and web site visitors are welcome to

visit and contribute to our new Forum.

New Delta Wave User Forum 

Thank you!

Posted on Thursday, August 27, 2009 by Tom Clark

 Critical Firmware Upgrade for Thrane & Thrane Terminals

Posted in Inmarsat Service Bulletins (RSS)

BGAN and FleetBroadband from Stratos

Critical Firmware Upgrade for Thrane & Thrane Terminals

Firmware Upgrade Must be Implemented by September 30, 2009

 

Users of BGAN and FleetBroadband Thrane & Thrane terminals that connect via the Asia-Pacific I4 satellite must ensure that they have the latest firmware upgrades or their equipment will not function properly after September 30.

 

The terminals affected and the required firmware versions for each are:

 

BGAN

  • Explorer 700 - ver. 3.01 or above
  • Explorer 300/500 - ver. 3.00
  • Explorer 527 - ver. 3.02
  • Explorer 727 - ver. 1.08 or above
  • Download firmware upgrades here.

FleetBroadband

  • Sailor 250/500 - ver. 1.08 or above
  • Download firmware upgrades here.

Even if you are not located in the Asia-Pacific region, Stratos always recommends upgrading to the latest firmware versions
to ensure that your terminals continue to operate properly.

 

To register for free, regular updates on hardware and software upgrades, please visit Inmarsat's BGAN and FleetBroadband registration sites.

  


Posted on Thursday, August 27, 2009 by Tom Clark

 Vizada - Degradation of services due to rain fade is possible.

Posted in Vizada Bulletins (RSS)

SCHEDULED OUTAGE NOTIFICATION- First Notice

Please be advised that Vizada is planning a scheduled outage of service as described below. We will advise you when the service is operational.

Reason for Notice: Degradation of services due to rain fade is possible.

Services affected ALL

Regions/Spots/Satellites affected: ALL

Teleport/LES Access Codes 001/004 eik Teleport

Impact: A degradation of service may occur in the period

Date/time outage begins: 20-08-2009 13:00 UTC

Date/time service restored: 20-08-2009 23:59 UTC

Posted on Thursday, August 20, 2009 by Tom Clark

 Planned Outage Advice - Stratos - BGAN - 13-AUG-2009

Posted in Stratos Bulletins (RSS)

Planned Outage Advice - New

BGAN

Report Date (UTC): 05-AUG-2009 14:29

Reference Number: 3582271/1

Please be advised that due to a network upgrade, there will be a planned interruption of the following service(s): BGAN, Fleet Broadband, Swift Broadband. As a result, customers may experience a loss of connectivity on packet switched services.

New and existing packet switched data connections will be unavailable during the specified time frame in the Americas and Asia Pacific regions. Voice, ISDN, and SMS services will not be affected by the network maintenance.

________________________________________

Details:

Details: PLANNED

Regions/Spots Affected: Americas and Asia Pacific

Direction: ALL

Srvcs Affected: Data Only

Location Problem/Reason: Terrestrial Network Maintenance

Start Time(UTC): 13-AUG-2009 13:00

Estimated Time of Restoration(UTC): 13-AUG-2009 14:00

Posted on Thursday, August 06, 2009 by Tom Clark

 Vizada BGAN Service Outage - 04-August-2009

Posted in Vizada Bulletins (RSS)

SCHEDULED OUTAGE NOTIFICATION- First Notice

Please be advised that Vizada is planning a scheduled outage of service as described below. We will advise you when the service is operational.

Reason for Notice: PLANED MAINTENANCE WITH POSSIBLE OUTAGE

Services affected BGAN

Regions/Spots/Satellites affected: All

Teleport/LES Access Codes <011/111>

<001/004>

Impact: No service

Date/time outage begins: <04-AUGUST-2009 07:00:00> UTC

Date/time service restored: <04-AUGUST-2009 08:00:00> UTC

Additional Information:

Duration of the outage (in minutes within the above time frame): 10 min

We apologize for any inconvenience.

Posted on Monday, August 03, 2009 by Tom Clark

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