Critical Upgrade Notice - HNS 9201
Dear HNS 9201
user,
I would like to advise you that HNS,
manufacturers of the HNS 9201 terminal, have just identified a critical error in
the recently released 9201 software version 3.6.2.8. If your requirements are
ISDN it is important that you continue to use or downgrade to version 3.6.1.5.
Please be advised that 3.6.1.5 is
compatible and has been fully tested with I4-Amercias and I4-EMEA satellites,
3.6.1.5 will also be compatible with the up and coming I4-Asia-Pacific
satellite.
If your HNS 9201
terminal is successfully using 3.6.2.8 and ISDN is not a requirement then you
are not required to downgrade to 3.6.1.5 but will be recommended to upgrade to
3.6.3.0 when released, more information on this release below.
If you have already
upgraded your software to 3.6.2.8 and require ISDN or have any difficulty using
your 9201 please install 3.6.1.5 by following these
instructions:
- Using the same PC that was used to
upgrade the HNS 9201 to 3.6.2.8 run the HNS upgrader application and select
“Restore” in the File Menu and then 3.6.1.5 in the pop up window. Ensure the
“New firmware Version” displays 3.6.1.5 and click the “Upgrade” button.
- Or download 3.6.1.5 from the
Inmarsat support site here: http://www.inmarsat.com/support and
run the upgrader as per the instructions. The application will downgrade to
3.6.1.5.
HNS anticipate release of new firmware (v3.6.3.0) on the 1st April 2009, the release will contain new features and be ready for the service introduction of 384+ streaming on the 1st of May.