Inmarsat SMS Outage Notification
TO ALL CONCERNED PARTIES:
Dear Customers:
I am writing to inform you that we will be upgrading the Ericsson (Acision) Short Message Service-Center in Burum on Tuesday 31st March and Wednesday 1st April. Both activities will cause a total outage for BGAN, Fleet BroadBand and Swift Broadband SMS users in all Satellite Regions (I-4 Americas, I-4 EMEA and I-4 Asia-Pacific region).
On Tuesday 31st at 22:00 UTC the planned SMS-C VMS Software upgrade will take place. This will cause a maximum period of four hours of service unavailability, and at 02.00 UTC the SMS service will be available again.
On Wednesday 1st of April at 22:00 UTC the planned SMS-C 5.2 Application upgrade will take place. This will cause a maximum period of five hours of service unavailability, and at 03.00 UTC the SMS service will be available again.
The planned activities are outlined below:
Reason for notice: SMS-C VMS software upgrade
Services affected: SMS users
Regions/Spots affected: I-4 Americas, I-4 EMEA and I-4 Asia-
Date of outage: 31st March 2009
Start of Maintenance period: 22:00UTC
End of Maintenance period: 0200UTC
Single or Multiple Outage(s) duration(s):
Single outage: 4 hours at 22:00UTC
Outage Impact: SMS outage
Terminal Types affected: All
Actions needed by user: None