Planned BGAN Outage

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 Planned BGAN Outage

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*** DEGRADED SERVICE - New ***

BGAN, Fleet Broadband

Reference Number: 685

Details:

Category: PLANNED

Services(s): BGAN, Fleet Broadband

Ocean Region: ALL

Impact: Data only

Cause: Planned Maintenance

Start Time(UTC): 15-Jul-2010 06:00

Estimated End Time(UTC): 15-JUL-2010 09:00

Please be advised that due to Terrestrial Network Planned maintenance, there will be a planned interruption of the following sevice(s):BGAN. As a result, customers may experience an outage within the scheduled maintenance window of 180 minutes for BGAN/FBB and SBB in the Americas, Asia/ Pacific and EMEA satellite regions. Within this window, user can expect an outage of approximately 10 minutes, affecting new sessions only. Existing sessions will not be affected. As Stratos is continuously working to keep BGAN services at the highest level of services quality we have planned an upgrade of the BGAN network equipment.

We apologise for any inconvenience you may experience during this service interruption.

For further information or assistance please contact customer care at +1.985.384.4100

Posted on Friday, July 09, 2010 by Tom Clark

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