Terminal Upgrade HNS 9250 and 9201
Critical
Upgrades for HNS Terminals Hughes
Network Systems recently released two important updates for the HNS 9250 and
9201 BGAN terminals. These
updates are in response to Inmarsat's I-4 F3 satellite repositioning.
Downloading and installing these updates is
critical to ensuring that your terminals continue to function correctly.
HNS 9250 HNS 9201 More information can be found in the service bulletins included with the downloads. |
**Urgent Notification** HNS 9250 and 9201 Terminals - DO NOT UPGRADE
**URGENT NOTIFICATION** DO
NOT
Install HNS 9250 and HNS 9201 BGAN Terminal Upgrades Stratos has just learned
that there is a critical error in the recently released HNS 9250 and 9201
upgrade software. It is important that you DO NOT
install these upgrades, as they will prevent you from being able to access the
I-4 satellites.
Stratos will pass on updated information
on these terminals as it becomes available from Inmarsat and Hughes and will
also notify customers when the proper software upgrades have been tested and
released.
Our apologies for any issues or confusion
this may have caused. Should you acquire assistance, please contact your Stratos
sales representative or Customer Support as follows:
|
Critical Upgrades for HNS Terminals
Critical Upgrades for HNS Terminals Please be advised that Hughes Network Systems recently released two important updates for the HNS 9250 and 9201 BGAN terminals. The issue with the HNS 9201 terminal upgrade has been fixed with Software Version 3.6.2.8. These
updates are in response to Inmarsat's I-4 F3 satellite repositioning.
Downloading and installing these updates is
critical to ensuring that terminals function correctly with the new I-4
F3 satellite. HNS 9250 HNS 9201 More information can be found in the service bulletins included with the downloads. |
Critical Upgrade Notice - HNS 9201
Dear HNS 9201
user,
I would like to advise you that HNS,
manufacturers of the HNS 9201 terminal, have just identified a critical error in
the recently released 9201 software version 3.6.2.8. If your requirements are
ISDN it is important that you continue to use or downgrade to version 3.6.1.5.
Please be advised that 3.6.1.5 is
compatible and has been fully tested with I4-Amercias and I4-EMEA satellites,
3.6.1.5 will also be compatible with the up and coming I4-Asia-Pacific
satellite.
If your HNS 9201
terminal is successfully using 3.6.2.8 and ISDN is not a requirement then you
are not required to downgrade to 3.6.1.5 but will be recommended to upgrade to
3.6.3.0 when released, more information on this release below.
If you have already
upgraded your software to 3.6.2.8 and require ISDN or have any difficulty using
your 9201 please install 3.6.1.5 by following these
instructions:
- Using the same PC that was used to
upgrade the HNS 9201 to 3.6.2.8 run the HNS upgrader application and select
“Restore” in the File Menu and then 3.6.1.5 in the pop up window. Ensure the
“New firmware Version” displays 3.6.1.5 and click the “Upgrade” button.
- Or download 3.6.1.5 from the
Inmarsat support site here: http://www.inmarsat.com/support and
run the upgrader as per the instructions. The application will downgrade to
3.6.1.5.
HNS anticipate release of new firmware (v3.6.3.0) on the 1st April 2009, the release will contain new features and be ready for the service introduction of 384+ streaming on the 1st of May.