JRC JUE250 Update
I would like to advise all partners that JRC has recommended that their
FleetBroadband JUE250 mobile terminals requiring full global coverage should be
upgraded to version 01.06 before the initial deployment of the I-4 EMEA (Europe,
Middle East and
Why is the
upgrade required?
Inmarsat is repositioning two
satellites in the Inmarsat-4 (I-4) satellite constellation to optimise the
network in readiness for the introduction of global broadband coverage. This
repositioning process takes place from 7 January to 24 February
2009.
The previous JUE-250 software
version (1.04) will enable the terminal to access the new I-4 Americas satellite
at 98 degrees West, but not to access the repositioned I-4 EMEA (formerly I-4
F2) and I-4 Asia-Pacific (formerly I-4 F1) satellites, in their new locations at
25 degrees East and 143.5 degrees East respectively. This is due to
incompatibility of satellite map management (location, frequencies and coverage
area).
Therefore JRC strongly recommends
users and service providers to download the software for upgrading to version
01.06 to access the full global FleetBroadband
service.
When is the
upgrade required?
Before 2 February 2009 – the date
the I-4 F2 (I-4 EMEA) satellite arrives at 25 degrees East and begins operating
in the outage area in the
Full coverage across the new I-4
EMEA satellite region begins on 6 February, when FleetBroadband traffic in the
Indian Ocean Region is transferred from the I-4 F3 satellite to I-4 EMEA and the
second planned I-4 service outage in parts of the Asia-Pacific region
starts.
Changes from JRC
FleetBroadband software version 01.04 to 01.06
In addition to support for the
repositioned I-4 constellation, the following features will also be
provided:
* Correction of satellite map
management (location, frequencies and coverage area) for satellite
repositioning
* User-selectable enable or disable
DHCP and configurable IP address
* Support for the USIM PIN
function
* Improved communications stability
in case of blockage by shadowing, and
* Reduced echo on voice phone
calls
Further details will be provided in
release note documentation distributed with the
software.
Obtaining the
software
The JRC FB250 terminal JUE-250 new
software version 01.06 will be downloadable from the Inmarsat support Website
from mid-January.
Before this time, users are advised
to approach their Inmarsat service provider for upgrade
support.
The new terminal
software can also be downloaded using the LaunchPad update feature. However, it
should be noted that if the software is downloaded over the air, it will add
cost to users' airtime bills. The file size will be about
5MB.
In addition, CDs containing the new
software will be available on request after mid-January
at:
JRC
Europe
Tel: +31 20 658
0750
Fax: +31 20 658
0755
Email: service@jrceurope.com
JRC
America
Tel: +1 206 654
5644
Fax: +1 206 654
7030
Email:
marineservice@jrcamerica.com
Customer queries
relating to the terminal or software should be addressed to the JRC contacts
above.
Customer
Care
Vizada
Europe
E-mail: customercare.europe@vizadacom
Tel:
+33 5 61 28 89 99
Fax: +33 5 61 28 89 98
United States
Tel:
+1 301 838 7700 (worldwide)
1 800 685 7898 (U.S.toll
free)
Fax: +1 301 838 7701
E-mail: customercare.us@vizada.com
33#
(For Technical assistance from your Inmarsat terminal)
Web site: www.vizada.com/